Accessibility

The Peppermint Club only offers valet parking, which is available in front of the venue at 8713 Beverly. 

If you wish to drop off a member of your party, please drop them off at the main entrance.

Accessible tickets can only be purchased online at livenation.com. Our box office is not able to take ticket orders over the phone, and our website is the only method to purchase tickets.  Accessible tickets are reserved solely for fans with disabilities and their companions. Fans who abuse this policy could have their order canceled. 

To find tickets in the Accessible Seating Area of The Peppermint Club, select the Filters icon on the upper right of the page where you see available tickets.  For a reserved seated show, you will be shown your seat location once the ticket is selected.  More information regarding the purchase of accessible seating on Ticketmaster can be found here.

Assistive Listening Devices are available for all events. Please visit Guest Services located at the entry to request a device.

A valid ID may be required and availability is limited.

Apple App Store | Google Play Store to download the app.

We welcome you to wear a face mask during your visit to The Peppermint Club.

Frequent handwashing is encouraged to help prevent the spread of illnesses that are transmitted by contact. Wash your hands with soap and water for a full 20 seconds, especially before eating/handling food and after using the restroom.

If you need a sign language interpreter or other communication accommodations for an event, such as real-time captioning, assisted listening devices, or written materials, please submit your request to peppermintclub@livenation.com at least two weeks before the show, after you have purchased your tickets. This allows us time to coordinate the appropriate services for your event. Interpretation requests are subject to the availability of an interpreter.

On the day of the show, if you would like assistance getting to your seat, please check in with the Guest Services team in the lobby. We’ll be happy to introduce you to your interpreter or assistive service provider and help you get settled.

In the event of an venue evacuation, crew members will direct fans in safely exiting the venue. Fans are encouraged to identify at least two emergency exits closest to their seating location; a crew member can help point these out if needed. During an evacuation, crew members will direct fans to safe exit routes and designated areas.

For real-time updates during your visit, please check our social channels.

The Peppermint Club takes pride in offering a variety of options for guests with special dietary needs. Fans may request to speak with a member of our Food & Beverage team for specific questions or concerns. While we make reasonable efforts to accommodate dietary requests, we cannot guarantee that all needs can be met.

Additionally, The Peppermint Club cannot guarantee that guests will be free from exposure to specific allergens, including nuts. We strongly encourage guests with food allergies to take all necessary medical precautions when visiting.

If medical assistance is needed, please contact a crew member. 

Our dedicated accessible entrance is located at the front of the venue at 8713 Beverly Blvd Los Angeles, CA 90048. 

The main entrance of The Peppermint Club is accessible. 

If you need to enter with prescribed medication to be taken during the event, we require that all medication be in its original container with a name that is verifiable with a photo ID.  If you do not have a container with a name on it, we may request documentation that allows us to confirm the need for this medication as you enter the venue.  Please only bring what is required for the duration of the event.  We cannot store any type of medication.  Over-the-counter medication must be in its original packaging.

Limited storage is available for wheelchairs, canes, walkers, and other mobility devices. If you need access to your device during the show, please contact a member of the guest services team.  There is limited electrical connectivity in the venue, please contact the Box Office prior to your visit for more information.

The accessible restroom is located on the main level towards the back of the venue from the main entrance as you enter.

If you will accompanied by a service animal while attending a performance, please contact the venue at 424.335.0575 after you have purchased your tickets as we may have to accommodate you and others in an appropriate location for you and your service animal.

Service Animals are welcome at The Peppermint Club. 

Service animals are defined by the ADA (Americans with Disabilities Act) as dogs that are trained to do work to perform tasks related to people with disabilities. The work or task the dog is trained to do must directly relate to the handler’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title III of the ADA.  This also applies to the other species of animals wild or domestic, trained, or untrained.  Any other item presented as a service or comfort item will not be allowed into the venue.  

The ADA requires the service animal to be under the control of the handler. This can be using a harness, leash, or other tether. The animal must be housebroken. Live Nation and its operating partners are not required to provide for, the care, or supervision of a service animal, including cleaning up after it.  Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations. We will exclude a service animal when its behavior poses a direct threat to the health or safety of others.

Tickets located in our accessible section can be purchased online at livenation.com. Our box office is not equipped to take ticket orders over the phone and our website is the only method to purchase tickets.  

For Accessible seating at The Peppermint Club, please purchase a General Admission ticket. We will seat those needing accessible seating once the box office opens on the day of the event. 

To find tickets in the Accessible Seating Area of The Peppermint Club, select the Filters icon on the upper right of the page where you see available tickets.  You will be shown your seat location once the ticket is selected.